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by: Ben Hall | Attorney and Owner of Ben Hall Law | Marine Corps and Iraq War Veteran | Former Police Officer | Former Prosecutor | May 11, 2026
Your car is wrecked. The adjuster calls within a day or two with a number and an expectation that you’ll sign off quickly. Most Michigan drivers do—not because the offer is fair, but because they don’t know the rules well enough to push back.
Michigan’s total loss process is governed by specific statutes, specific formulas, and specific timelines. Understanding them before you respond to the insurer’s first offer is the difference between accepting whatever they calculated and actually receiving what your vehicle was worth. This guide walks through the entire process: how total loss is determined, how actual cash value is calculated and challenged, what your title options mean, how Michigan’s no-fault system layers into the claim, when gap insurance matters, and when an attorney changes the outcome.
If you were injured in the same accident, the vehicle claim is almost secondary—we’ll address that too, because many people settle the property damage before they fully understand what their injury claim is worth, and signing the wrong documents early can complicate the injury side.
The standard most Michigan drivers have heard is “75 percent.” That’s real, but it’s not the complete picture.
Under MCL 257.217c, Michigan uses a two-part formula. A vehicle is a total loss when the estimated cost of repairs—including parts and labor—plus the vehicle’s salvage value equals or exceeds 75% of the vehicle’s actual cash value immediately before the accident. Both sides of that equation matter. An insurer isn’t just looking at the repair estimate in isolation. They’re adding in what the wrecked car can be sold for as salvage, and comparing the combined total against the pre-accident market value.
Here’s a concrete example. A 2019 Ford F-150 has a pre-accident ACV of $24,000. The adjuster estimates repairs at $15,500. The salvage value—what a salvage yard would pay for the wreck—is $3,000. The combined total is $18,500, which is 77% of $24,000. Under MCL 257.217c, that vehicle is a total loss.
If the same truck had an ACV of $28,000 and the same repair estimate, the math changes: $18,500 divided by $28,000 is 66%. That’s under 75%, and the insurer would repair it rather than total it.
This is why ACV matters so much. A higher ACV makes it harder to reach the 75% threshold, which means more vehicles get repaired rather than totaled. Conversely, if an insurer undervalues your vehicle’s ACV, it artificially pushes you toward a total loss declaration—and a lower settlement than you’d get if the repair had been authorized. Both manipulations happen, in both directions, depending on what’s financially advantageous for the insurer.
The 75% threshold is where total loss begins. But MCL 257.217c draws a second line at 91%, and that line determines what kind of title your vehicle receives if you keep it.
75% to 90.9% damaged: The vehicle receives a salvage certificate of title. Under Michigan law, a salvage title is printed on orange paper and signals to any future buyer, insurer, or lender that the vehicle was totaled. A salvage-titled vehicle can be repaired and returned to road use, but only after it passes a Michigan Secretary of State inspection. Once it passes, the title is converted to a rebuilt salvage title. It can be registered, driven, and insured—though comprehensive and collision coverage may be difficult or more expensive to obtain.
91% or more damaged: The vehicle receives a scrap certificate of title. A scrap-titled vehicle cannot be registered or operated on public roads under any circumstances. It is legally confined to parts use or recycling. If you keep a scrap-titled vehicle, you are keeping it permanently off the road.
These aren’t administrative details. They have major implications for the buyback decision, for resale value, and for whether you can insure the vehicle going forward. Knowing which category your vehicle falls into before you decide what to do with it is essential.
ACV is the single most important number in your total loss claim. It determines whether your vehicle is totaled. It determines your payout. And it is calculated by the same company that has a financial interest in paying you as little as possible.
Insurers typically use one of two methods to determine ACV: a third-party valuation service (CCC One Market Valuation and Mitchell are the most common in Michigan) or a manual comparable-vehicle analysis. Both approaches attempt to establish what your specific vehicle—your make, model, year, trim level, mileage, options, and condition—would have sold for on the open market the day before the crash.
The factors that legitimately affect ACV include:
Make, model, and year. A 2021 vehicle depreciates differently than a 2015, and within the same model year, certain packages and trims hold value better than others.
Mileage. Higher mileage reduces ACV. But insurers sometimes use average mileage tables rather than your vehicle’s actual odometer reading. If your truck has 40,000 miles and the insurer’s system assumes 65,000 for a vehicle of that age, the ACV will be artificially low.
Trim level and factory options. A base model and a fully loaded model of the same year and vehicle can differ by $8,000 or more. If the insurer’s comparable sales don’t account for your actual trim level and option packages, the ACV will be understated.
Condition. Insurers assign a condition grade—excellent, good, fair, poor—that significantly affects the ACV calculation. They’re grading based on adjuster notes and photos taken after the accident. If your vehicle was in exceptional mechanical and cosmetic condition before the crash, that condition should be reflected in the ACV. Gather documentation: recent service records, photos predating the accident, receipts for recent tires, brakes, detailing, or other maintenance.
Recent upgrades. Aftermarket additions that increase value—upgraded wheels, a new stereo, towing packages, bed liners, roof racks—are legitimate additions to ACV. They need to be documented and submitted separately from your insurance claim paperwork.
Comparable local sales. The strongest ACV argument is comparable vehicles—actual listings for the same year, make, model, trim, and condition in your local market. Insurers use comparable sales databases, but those databases are not always current and don’t always reflect your specific local market. If a 2020 Chevy Silverado with your exact specs is listing for $31,000 at three dealerships within 50 miles of you, that data matters.
Start with documentation. Pull comparable listings from AutoTrader, Cars.com, and dealer websites for your exact vehicle in your area. Use Kelley Blue Book’s private party value and the trade-in value as a floor and ceiling. Use Edmunds’ True Market Value tool. Print or save screenshots with the date visible.
Then gather your vehicle’s history: the Carfax or AutoCheck report showing no prior accidents, all service records, any warranty work, and receipts for recent upgrades or repairs.
Write a formal counter to the insurer’s valuation. Don’t call—put it in writing, either by email or certified letter. State the comps you found, the adjustments you believe were missed, and the revised ACV you’re requesting. Be specific with dollar amounts. Vague objections get vague responses.
If the insurer acknowledges the gap but won’t adjust, ask for a copy of their full valuation report. They’re required to provide it. Review it line by line for condition adjustments, mileage adjustments, and the specific comparable vehicles they used. If any of those comps are for vehicles with higher mileage, lower trim, or worse condition than yours, document the discrepancy.
An independent appraisal is also an option. A certified automobile appraiser—not a body shop, but someone specifically credentialed in vehicle valuation—can provide a written opinion of your vehicle’s pre-accident ACV. That document carries weight in a dispute. Some policies include an appraisal clause that formalizes this process and can lead to binding arbitration if the insurer and the independent appraiser disagree.
Michigan operates under a no-fault insurance system, which means your own insurer handles your claim for vehicle damage and personal injury regardless of who caused the accident. This is both a protection and a constraint, and understanding how the pieces fit together is essential to knowing what you’re actually entitled to.
PIP is the foundation of Michigan’s no-fault system. Your PIP coverage pays for medical treatment, rehabilitation, attendant care, wage loss (up to three years at 85% of gross income), household replacement services, and other injury-related costs regardless of fault. PIP is completely separate from your vehicle damage claim. You do not trade one off against the other.
Michigan’s 2019 no-fault reform gave drivers the option to choose different levels of PIP coverage, from unlimited to $50,000 for Medicaid-eligible drivers. The level of coverage you selected when you purchased your policy determines what PIP benefits are available after an accident. If you’re uncertain what PIP tier you have, pull out your policy declarations page and look at it before you talk to anyone about the injury side of your claim.
One critical point: PIP benefits run through your own insurer even when someone else caused the crash. Don’t let the at-fault driver’s insurance company tell you to file with them for your medical bills. That’s not how Michigan no-fault works.
PPI covers damage your vehicle caused to someone else’s property—a parked car, a fence, a building. It’s not relevant to your own vehicle’s total loss, but it’s worth knowing that PPI claims from other parties can run parallel to your own claim.
Under MCL 500.3135(3)(e), if another driver was more than 50% at fault for your accident and you have a collision deductible, you can pursue a mini-tort claim against that driver for up to $3,000 in uncompensated vehicle damage—typically your deductible.
Mini-tort is not handled through your own insurer. You pursue it either directly against the at-fault driver or through their liability insurer. It’s a small-claims-scale claim, but for a $1,000 or $2,000 deductible, it’s money worth recovering. To succeed on a mini-tort claim you’ll need the police report documenting who was at fault, photos of the accident scene, and any witness statements establishing the other driver’s liability.
If the at-fault driver was uninsured or their insurer disputes fault, mini-tort recovery becomes more complicated. An attorney can help you navigate that, but for many straightforward cases, a mini-tort claim can be filed in small claims court without one.
Michigan drivers can purchase “broad collision” coverage as an alternative to standard collision coverage. Broad collision typically waives the collision deductible entirely when another driver is more than 50% at fault — meaning you get your full ACV without paying your deductible, without needing to file a mini-tort claim. If you have broad collision and the accident wasn’t your fault, confirm with your insurer how it applies before deciding whether mini-tort is worth pursuing.
Understanding the sequence matters. A lot of the leverage in a total loss claim exists in the first week. Once you’ve accepted the settlement and signed the title over, your negotiating position is gone.
Step 1: The total loss determination. After the accident, you file a claim with your insurer. An adjuster inspects the vehicle and generates a repair estimate. If repairs plus salvage value hit the 75% threshold under MCL 257.217c, the insurer declares the vehicle a total loss and issues a written notice. This notice should include their ACV calculation and the settlement amount they’re proposing.
Step 2: Review the offer before responding. Do not accept the first offer reflexively. Read the valuation report — you’re entitled to a copy. Check the comparable vehicles they used. Check the condition grade they assigned and the adjustments they made. Check whether your trim level and options are correctly reflected. A 24-hour turnaround on a settlement acceptance is exactly what the insurer wants. You’re not required to give it to them.
Step 3: Research your own ACV. Use the sources described above: KBB, Edmunds, local comparable listings, your vehicle’s service history, and receipts for any recent upgrades. Document everything.
Step 4: Submit a written counter if the offer is low. If your research shows the ACV should be higher than what they’ve offered, say so in writing with specific numbers and supporting documentation. A substantiated counter in writing is harder for an insurer to dismiss than a phone call.
Step 5: Negotiate. Insurers have room to move on ACV in most cases. They’re not going to volunteer it, but a documented counter with solid comps will often result in an adjustment. If the insurer won’t budge after a substantiated counter, ask to speak with a supervisor or a total loss specialist. Escalation within the claims department is your first step before involving an attorney.
Step 6: Decide what to do with the vehicle. Once you’ve agreed on the settlement amount, you have three options: accept the payout and surrender the vehicle, negotiate a buyback, or in some states request an independent appraisal. In Michigan, if the insurer acquires the vehicle through payment of the claim, they must apply for a salvage or scrap certificate of title with the Secretary of State.
If you want to keep the vehicle, notify the insurer before the settlement finalizes. They’ll deduct the salvage value from your payout—that salvage value is their estimate of what the wrecked car would bring at auction. The adjusted payout is yours. The vehicle stays with you, along with the salvage or scrap title obligation.
Step 7: Handle the title and lender. If you have a lien on the vehicle, the settlement check goes to the lienholder first, not to you. If the payout is less than the loan balance, you’re responsible for the difference. The insurer will not cover that gap. This is where gap insurance either saves you or doesn’t.
This is the situation Michigan drivers most often fail to plan for. Here’s the math that creates the problem.
You financed a 2022 Jeep Grand Cherokee for $42,000. Two years later, it has a pre-accident ACV of $31,000. Your loan balance is $34,000. The insurer totals the vehicle and offers you $30,500 after your deductible. The settlement goes directly to your lender. You still owe $3,500 on a vehicle you no longer have.
Gap insurance is the product designed to cover exactly this shortfall. Gap coverage pays the difference between the insurance payout and the remaining loan balance, up to the loan amount at the time of loss. If you purchased gap insurance when you financed the vehicle—either through the dealer, the lender, or your own insurer—file that claim immediately alongside the primary total loss claim. Gap claims have their own deadlines, and missing them can result in the gap coverage not applying.
If you didn’t have gap insurance, your options are narrower but not zero. Contact your lender as soon as the total loss is declared. Some lenders will negotiate the remaining balance, particularly if you’ve been a reliable borrower. Others will set up a payment plan for the deficiency. A few will write it off in certain circumstances. The worst outcome is ignoring it—the deficiency balance will accrue interest, damage your credit, and potentially result in a collections action. Get in front of it early.
Leased vehicles follow a slightly different process. If you’re leasing, the lease agreement controls much of what happens. Most leases require gap coverage and include it in the lease terms. Contact the leasing company immediately when the total loss is declared. They’ll work with the insurer on the payout and handle the title. You may still owe for excess mileage, wear and tear, or a disposition fee depending on your lease terms.
Some Michigan drivers want to keep their totaled vehicle—to repair it themselves, to sell it for parts, or because the damage is largely cosmetic despite what the repair estimate says. That’s your right under Michigan law, but there are consequences you need to understand before making the decision.
When you buy back a totaled vehicle, the insurer deducts the salvage value from your settlement. The salvage value is their estimate of what the wrecked car would bring at a salvage auction — typically somewhere between 10% and 25% of the pre-accident ACV, depending on the vehicle’s age, make, and damage extent. You receive the ACV minus the salvage deduction, and the vehicle remains with you.
Then comes the title complication. Under MCL 257.217c:
A salvage-titled vehicle can be repaired and re-registered, but only after passing a Michigan Secretary of State inspection at a designated inspection station. You’ll need to present the repaired vehicle, documentation of all repairs performed, and receipts for replacement parts. The inspector confirms that the VIN-tagged major components are present and that the vehicle is safe for road use. After passing inspection, your title converts from salvage to rebuilt salvage.
A scrap-titled vehicle cannot be re-registered under any circumstances. Keeping a scrap vehicle is only worthwhile if you’re parting it out or selling it to a salvage dealer.
Before deciding to buy back, ask your insurer for two specific numbers in writing: the salvage deduction amount and the adjusted payout. Calculate whether the adjusted payout minus your anticipated repair costs leaves you better or worse off than taking the full settlement and purchasing a replacement vehicle. Factor in the title implications for future insurance and resale. A rebuilt salvage title reduces a vehicle’s resale value by 20% to 40% compared to a clean title vehicle of identical spec—that loss of value is permanent.
The period between the total loss declaration and the settlement acceptance is when your options are widest. Here’s how to use that time:
Get the insurer’s valuation report in writing. Call or email your adjuster the same day and request the full written ACV report including the comparable vehicles used, the condition grade assigned, and any adjustments applied. You’re entitled to this under Michigan law.
Pull your own vehicle history. Run a Carfax or AutoCheck report. If it shows no prior accidents, that’s a clean history worth noting in your counter. Print it.
Photograph the vehicle before it’s moved. If the vehicle is at a tow yard, you have a limited window before it gets moved to a salvage lot. Get photos of the interior, the exterior, the odometer, the trim badges, the wheels, and any aftermarket additions.
Locate all service records and upgrade receipts. Pull together oil change records, tire purchases, brake jobs, detailing, any mechanical work in the last 12 to 24 months. These support a higher condition grade and document recent investment in the vehicle.
Remove all personal property. Once the vehicle is declared a total loss, it belongs to the insurer pending settlement. Remove everything—registration and insurance documents, toll transponders, charging cables, car seats, tools, sporting equipment, anything stored in the cab or bed. Do this before the vehicle is moved to a secondary storage location where access becomes harder to arrange.
Contact your lender. Notify your lender that the vehicle has been declared a total loss. Ask them what documentation they need from you and the insurer, and confirm the exact payoff amount as of the expected settlement date—payoff amounts change daily as interest accrues.
Activate rental coverage. If your policy includes rental reimbursement, activate it now. Rental coverage typically runs through the date your settlement check is issued. Don’t wait to use it.
Do not sign the title or the settlement release until you’re satisfied with the amount. Signing transfers your legal rights to the vehicle and closes your ability to dispute the ACV. Do not let an adjuster pressure you into signing quickly.
Michigan’s no-fault system generally routes your own vehicle damage claim through your own insurer. But when another driver caused the crash, there are additional recovery options worth understanding.
Uninsured motorist property damage (UMPD) coverage, if you carry it, pays for your vehicle damage when the at-fault driver has no insurance. Not every Michigan driver carries UMPD—it’s optional—so check your declarations page.
Third-party property damage claims against the at-fault driver’s liability insurer are possible in limited circumstances. Michigan’s no-fault law restricts tort claims for vehicle damage, but if the at-fault driver’s insurer is handling the claim, your right to dispute the ACV with them is the same as with your own insurer.
Mini-tort, as discussed above, allows you to recover up to $3,000 in out-of-pocket costs—usually your deductible—directly from the at-fault driver or their insurer when they are more than 50% at fault.
The injury claim. This is the most important piece when another driver caused the crash and you were hurt. The vehicle claim and the injury claim are legally separate. Your no-fault PIP benefits cover your medical bills and wage loss regardless of fault. But if the at-fault driver’s negligence caused serious injury meeting Michigan’s threshold injury standard under MCL 500.3135—death, serious impairment of body function, or permanent serious disfigurement—you may have a tort claim against that driver for additional damages including pain and suffering.
Many people make the mistake of resolving the vehicle claim quickly and then later, when they understand the full extent of their injuries, finding out they inadvertently signed documents that complicate the injury claim. Consult with a personal injury attorney before signing any general release if you were hurt in the accident.
Most straightforward total loss claims—a clearly totaled vehicle, a fair ACV offer, no injuries, no significant loan balance—can be resolved without an attorney. But there are situations where legal representation materially changes the outcome.
The insurer’s ACV is significantly below market and they won’t adjust. If you’ve submitted comparable vehicles, documentation of your vehicle’s condition, and receipts for recent upgrades, and the insurer still won’t move the number, an attorney’s involvement shifts the dynamic. Insurers know that an attorney-represented client has access to discovery, depositions, and litigation. That changes the calculation.
You were injured in the accident. If you have any injuries—even ones that seem minor in the first few days—do not accept the vehicle settlement and sign a general release until you understand the full picture of your injury claim. Some injuries that appear manageable in the first week become significantly more serious over time. Signing a broad release before the injury picture is clear can waive rights you didn’t intend to waive.
The injury claim has significant value. A serious injury—a broken bone, a soft tissue injury requiring extended treatment, a concussion, a back or neck injury—can result in a claim worth substantially more than the vehicle. Attorneys who handle Michigan car accident claims work on contingency, meaning no fee unless you recover. That structure means you’re not paying out of pocket to get representation on an injury claim.
The gap between your loan balance and the settlement is substantial and gap insurance isn’t covering it. When there’s a significant deficiency and the insurer’s ACV calculation appears to be the source of the problem, an attorney can force the insurer to justify the calculation and, if necessary, litigate the valuation.
The insurer is delaying without explanation. Michigan’s no-fault law has time requirements for insurer responses to first-party claims. If your insurer is stalling, an attorney’s letter moves things faster than another adjuster phone call.
There’s a fault dispute affecting your coverage. If your insurer is denying or reducing your vehicle claim based on a coverage dispute or a fault allegation, that’s a coverage matter that often requires legal involvement to resolve.
Our Lansing car accident lawyers handle both the vehicle and injury sides of Michigan accident claims and serve clients throughout Ingham, Eaton, Clinton, and Shiawassee counties and statewide. We offer free consultations and work on contingency for injury claims—you pay nothing unless we recover for you.
People frequently underestimate how long this takes. Here’s a realistic timeline for a typical Michigan total loss claim.
Days 1–3: Accident reported, claim filed, rental car activated if covered. Adjuster assigned.
Days 3–7: Vehicle inspected by adjuster. Repair estimate generated. Total loss determination made and communicated to you in writing. Valuation report generated.
Days 7–10: You receive the insurer’s written settlement offer and ACV report. This is when your review and counter period begins.
Days 10–21: Counter submitted if ACV is disputed. Insurer reviews and responds. Negotiation period. If an independent appraisal is requested, add another 7–14 days.
Days 21–30: Settlement amount agreed. Title signed over to insurer. Lender notified and payoff handled. Check issued.
Days 30+: If gap insurance applies, gap claim filed separately with the gap carrier. Processing time varies by carrier, typically 2–4 weeks after the primary settlement.
Disputes, lender complications, coverage questions, or vehicle buyback arrangements extend every stage of this timeline. If you haven’t heard from your adjuster within five business days of filing the claim, follow up in writing and document the date and time.
How does Michigan determine if my car is a total loss?
Under MCL 257.217c, a vehicle is a total loss when the estimated repair cost plus the vehicle’s salvage value equals or exceeds 75% of its actual cash value immediately before the accident. The insurer’s adjuster inspects the vehicle, generates a repair estimate, calculates salvage value, and compares the combined figure to the ACV. If it hits 75%, the vehicle is totaled. ACV is calculated based on make, model, year, trim, mileage, condition, and comparable local sales data.
What is the difference between a salvage title and a scrap title in Michigan?
Both are total loss titles under MCL 257.217c. A salvage title applies when the estimated repair cost is between 75% and 90.9% of the pre-accident ACV. A salvage-titled vehicle can be repaired and re-registered after passing a Michigan Secretary of State inspection. A scrap title applies when the estimated repair cost is 91% or more of the ACV. A scrap-titled vehicle cannot be re-registered or driven on public roads under any circumstances.
Can I keep my totaled car in Michigan?
Yes. Before the settlement is finalized, notify the insurer that you want to retain the vehicle. They’ll deduct the salvage value from your payout. You’ll keep the vehicle along with its salvage or scrap title obligation. If you intend to repair and drive a salvage-titled vehicle, factor in the cost and availability of an independent inspection, the difficulty of obtaining comprehensive and collision insurance on a rebuilt salvage vehicle, and the permanent reduction in resale value a rebuilt salvage title carries.
How do I challenge a low ACV offer in Michigan?
Gather your own documentation: Kelley Blue Book and Edmunds valuations for your exact vehicle, comparable local listings for the same make, model, year, trim, and condition, and receipts for recent maintenance or upgrades. Request the insurer’s full written valuation report. Submit a written counter with specific dollar amounts and supporting documentation. If the insurer won’t adjust after a documented counter, consider requesting an independent appraisal or consulting an attorney.
What if I owe more on my loan than the total loss settlement pays?
The insurer pays ACV, not the loan payoff amount. If your loan balance exceeds the settlement, you’re responsible for the difference. Gap insurance—if you purchased it—covers the shortfall. Without gap, contact your lender immediately to discuss options including negotiating the deficiency, setting up a payment arrangement, or refinancing the balance. Do not ignore the deficiency; it accrues interest and can result in a collections action.
How does Michigan’s no-fault system affect my total loss claim?
Under Michigan’s no-fault law, your own insurer handles your vehicle damage and personal injury claims regardless of fault. Your PIP coverage pays for medical bills, wage loss, and rehabilitation independently of the vehicle claim. If another driver was at fault, you can pursue a mini-tort claim for up to $3,000 in uncompensated vehicle costs—typically your deductible—under MCL 500.3135. If you were seriously injured and the at-fault driver’s negligence caused a threshold injury, you may also have a separate tort claim for pain and suffering.
How long does a Michigan total loss claim take?
A straightforward claim with no disputes typically resolves in 21 to 30 days from the date the total loss is declared. Disputes over ACV, lender complications, coverage questions, or independent appraisal processes add time to each stage. Submitting documentation quickly, responding promptly to adjuster requests, and communicating in writing throughout the process gives you the best chance of keeping the timeline on track.
Do I need an attorney for a total loss claim?
Not always. Straightforward claims with fair ACV offers often don’t require legal representation. But if the ACV offer is significantly below market and the insurer won’t adjust, if you were injured in the accident, if there’s a significant gap between your loan balance and the settlement, or if the insurer is delaying without explanation, legal representation materially changes the leverage you have.
What should I do first after the insurer declares my car a total loss?
Request the full written ACV report the same day you receive the declaration. Pull your own comparable vehicle data. Gather your service records, upgrade receipts, and any photos of the vehicle predating the accident. Remove all personal property from the vehicle immediately. Contact your lender. Activate rental coverage. Do not accept the settlement or sign the title over until you’ve reviewed the valuation report and are satisfied the ACV is accurate.
Insurance companies process total loss claims every day. For most drivers, this is their first one. That experience gap shows up in settlement offers, in the pace of the process, and in the documents you’re asked to sign.
At Ben Hall Law, our Lansing personal injury lawyers represent Michigan drivers in car accident claims statewide—including total loss disputes, ACV challenges, and injury claims that arise from the same accident. Ben Hall is a former Ingham County prosecutor and a Marine Corps veteran who understands how the system works from multiple sides. Our car accident attorneys handle cases in Ingham, Eaton, Clinton, and Shiawassee counties and throughout Michigan.
If you have questions about your total loss claim, believe the insurer’s ACV offer is wrong, or were injured in the same accident and want to understand your full picture before signing anything, call 877-BEN-HALL or reach us online. Free consultation. We pick up.